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Westbury Inks - Full Case study

The Impact we made for Westbury Inks

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Website Design | Green Web Hosting | Social Media | Search Engine Optimisation | Website Design | Green Web Hosting | Social Media | Search Engine Optimisation | Website Design | Green Web Hosting | Social Media | Search Engine Optimisation | Website Design | Green Web Hosting | Social Media | Search Engine Optimisation | 

The solutions needed for Westbury Inks website

Design and Development

We will design unique page types and provide creative styling for your website

Photography

We will save and name your logos, icons, and images for optimal web usage

Social Media

We will create a website database and upload all necessary functionality files and plugins.

Green Website Hosting

We construct pages and create user-friendly menus with anchor tag navigation for easy site navigation.

CMS ( Content Management System)

We provide a multi-user access feature that allows you to easily amend and update website content as needed.

Project Mangement

We provide comprehensive project management throughout the entire process.

Background of Westbury Inks

Westbury Inks

Westbury Inks Limited was incorporated on 16 April 2008.

Westbury Inks Limited is a company based in Bristol, England, that specialises in printing services and office supplies.

With a wide ranging of services like compatible printer inks, stationery and a wide range of printing services. With one main store based in Westbury on Trym.

The challange

Westbury Ink already had a website built by another company, but the main issues were the lack of functionality and a very poor service as far as maintaining the website.

Also, they were paying a considerable amount for an email and hosting service with no expansion for memory without spending more cash from multiple different companies costing them hundreds of pounds a month.

One of the partners approached Mike at Direct Local after recently hearing about our services and how affordable direct Local was and the fact, we offered all the services they required all conveniently all in one place and local too.

First the website needed huge updates to make in more user friendly and Westbury Inks offered way more services since the beginnings.

After a free initial meeting at Direct Locals office on Shirehampton, High Street Dan and Stuart agreed to let us help solve all the problems they had with the previous web developer.

Westbury Inks

The services needed for Westbury Inks website

Improved Navigation

The websites navigation was really important as Westbury Inks main customers are business owners who need to find exact information quickly.

Images/ Photography

Images can tell a thousand word, that’s why we made sure to add as much imagery as we could to give the customer examples of the products / services Westbury Inks provide.

CMS ( Content Management System)

One issue Westbury Inks had, is there customers not knowing their exact make and model of Printer. We created a custom form, to collect that customers details, so when they come in the shop next time all Westbury Inks, have to do is type in their name.

Social Media

Westbury Inks weren’t utilising their social media pages and hadn’t posted since 2023. We have took over their social media around the same time their website went live, creating custom social media posts to their followers and Facebook groups.

Green Website Hosting & Emails

Westbury Inks, quickly noticed they were running out of email memory space, due to the large number of emails, and attached files being sent. They looked at expanding their mailboxes with their existing provider, but this was going to be rather expensive month on month. We managed to gain them 4 times the amount of email storage space, with in their budget.

Project Mangement

Dan and Stuart were concerned that they would be left out of the process and what’s going on behind the scenes. However, this wasn’t the case with us as all clients, get a staging link to see the work completed week on week, as well as emails through every step of the website design process.